top of page
Swap Preview Wide.jpg
Problem Overview

BootCareer

Hiring Platform for Bootcamp Graduates

Overview

Hiring is broken. Bootcamps are an affordable, accessible way to learn the skills you need to break into tech. Yet bootcamp graduates struggle to stand out in the sea of candidates.

 

How can we help bootcamp graduates own their stories and prior experience to land roles that allow them to shine?

Role

Lead Product Designer

Duration

April 2020 - May 2021

Contributions

Roadmapping

User Research


Visual Design

Interaction Design

Design System

Team

Ed Tan, Product Owner

Dean Kim, PM

Andy Dang, UX

Crystal Shen, UX

Lauren Choy, UX

Omar VC, UX

Qijia Li, UX

Rodrigo Flores, UX

Rachel Corres, UI

Rachel Kurniawan, UI

Hiring.jpeg
Screen Shot 2024-03-22 at 9.33.46 AM.png
Published Profile - Highlight Projects and work experience.jpg

The Challenge

Balance the priorities of candidates and recruiters to create a hiring platform that's intuitive and easy to use. Incorporate feedback into the process so candidates can grow and improve.

The Process

We conducted interviews with bootcamp grads, employees, and recruiters. Taking those learnings, we brainstormed features that allow bootcamp grads' interests and experiences shine through.

The Result

We delivered the candidate's profile, messaging, and job tracking screens to the development team. We created a design system leveraging Material UI to ensure design consistency. 

Initial Research

USER RESEARCH

In order to form a robust understanding of the hiring landscape for bootcamp graduates, the team set out to conduct interviews with 25 bootcamp grads, 5 bootcamp employees, and 5 recruiters. Of the bootcamp grads, 44% were job seeking while 56% were employed. We chose to interview graduates from the design (44%), software engineering (40%), and data science tracks. 

Market

The best way to learn is through personalized, live feedback from experts on the topic.

Become that expert, with Swap.

Since our target demographic is young adults, our group also conducted user interviews from college-aged individuals with a variety of backgrounds. Our main findings were that people were less interested in learning technical skills from other people online and that some found the idea of meeting up with strangers in real life uncomfortable.

 

From this realization, we decided to focus our app specifically on skills related to the arts and to design the application so users don't need to meet in person if they don't want to. In doing so, we also realized designing for online experiences allowed us to include supplementary features that would allow Swap to double as a hub for useful tools while teaching. 

Personas

PERSONAS

Sabrina.JPG

Sabrina Yang

-  College senior, Violin major

-  Debating career path

   between teaching and

   joining the Pittsburgh

   orchestra

-  Enjoyed helping her peers

   in school but unsure if she

   can teach someone with

   little or no experience

-  Worried that she won't

   know how to structure

   music lessons but wants to

   have a positive impact 

"How can I combine my passion 

for music with teaching?

Would I even be a good teacher?"

Sebastian II.JPG

Sebastian Ried

-  Junior art major, CS minor

-  Busy course load, member

   of the soccer team, works

   a few hours a week as an

   art instructor

-  Has an interest in music

   from guitar lessons in high

   school, wants to try his

   hand at learning the piano

-  Would prefer to be able to

   meet other people to play

   music with in the process

"I have so many passions that I want to explore, the possibilities are endless!"

Kelly.JPG

Kelly Meyers

-  23 year old recent grad

-  Just moved to Pittsburgh for

   her new job, looking to

   make new friends

-  Wants to dabble in the arts

   but is open to learning any

   new skill

-  Has a graphic design

   background, would be

   willing to teach if people

   are interested

"I'm interest in meeting new people in unique and interesting ways"

1. Connecting one user

    to another

2. In app messenger

3. Search bar

4. Suggested curriculum

5. Suggestions regarding

    who your match is

6. Navigation 

7. Internal teaching tools

 

From our research, we identified seven key features to incorporate into our application:

Customer Journey.JPG
Design Process

DESIGN PROCESS

BRAINSTORMING

EARLY WIREFRAMES

Brainstorm.jpg
Wireframes 2.JPG
Wireframes.JPG

EARLY PROTOTYPES

Linkedin
Linkedin
Linkedin

After going through rounds of task-based user testing, we refined aspects of the experience such as improving the transition between stages and altered the wording of text or appearance of buttons to avoid confusion. We also adjusted the interface to be more intuitive when completing common tasks, aligned our visual styles, and tried to give Swap a simple but artistic aesthetic.

Final Result

FINAL RESULT

Title Slide.JPG
Style Guide

STYLE GUIDE

Style Guide.jpg
App Flow

APP FLOW

Swap Flow 15.jpg
Features

FEATURES

Profile Built by Questionnaire

iPhoneX Survey.png

Profile built by

Questionnaire

By getting the user invested early and filling out questions so the site is customized to their needs, we are able to create a pleasant experience where the user is easily able to accomplish their task: finding someone to teach them through Swap. 

Users are able to browse other people whose skills/interests align with their's. While other competitors function like marketplaces, we make finding other people easy and intuitive.

 

With our review system, users are also able to identify good teacher and have the option to offer constructive criticism. 

Personal 

Human

Connections

Personal Human Connections

iPhoneX Home.png

Easy Chatting

iPhoneX Messaging.png

Easy 

Chatting

Swap features a simple, easy to use messenger where users can get to know each other and negotiate what services are being exchanged without risking their privacy.

 

Scheduling is as easy as a click of a button from there.

Swap easily syncs with

any calendar application of your choosing so you'll able to send event requests, share your availability, and schedule meetings without even leaving the app.

 

Once both parties come

to an agreement, their calendars automatically update so no one has to worry about forgetting. 

Integrated

Calendar

Integrated Calendar

iPhoneX Scheduling.png

Unlock Teaching Potential

iPhoneX teaching resources.png

Unlock

Teaching

Potential

New teachers looking for guidance have the option to follow a suggested curriculum of level appropriate songs that will adjust as the student learns.

 

Related applications will appear on the teaching resources page so the teaching process can be as streamlined as possible.

 

Users are also able to get advice as well as a variety of other resources

Prototype

INTERACTIVE PROTOTYPE

Despite Swap being formatted for a mobile experience, interacting with InVision is only seamless on my desktop portfolio. 

If you would like an opportunity to demo Swap on your phone, please follow this link.

bottom of page