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Problem Overview

ZeroMe

Climate Education App

Overview

Carbon credits allows corporations and consumers to offset their carbon emissions while supporting sustainable initiatives. Yet most carbon credit platforms are tailored to corporations. ZeroMe is made for consumers, aimed at providing transparent information about high quality carbon credits so everyone can feel confident making choices that support the environment.

Role

Senior Product Designer

Duration

Sept - Nov 2024 | 8 wks

Team

Jason Park, Kavya Kowtha

Context

Climatebase Fellowship

Contributions

Design Strategy
Information Architecture
UX Design
Visual Design
Prototyping

Tools

Figma, Jira

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The Challenge

We set out to explore how to educate consumers on the impact of driving gas vehicles and how supporting quality carbon credits can offset their emissions.

The Process

Research, design, and development happened simultaneously. This required the team to build strong communication skills, support feature debates, and hosted regular design-engineering alignment sessions.

The Result

We successfully demoed the prototype to Climatebase Cohort 7, resulting in 40% of participants joining the ZeroMe waitlist.

Initial Research

CONTEXT

Opportunity

How consumers choose to travel day to day has a large impact on carbon emissions, but there are many barriers to green transportation. Not all eco-conscious drivers can afford a new electric vehicle. Even for those that can afford it, does purchasing a new vehicle really make a positive environmental impact?

That’s where carbon credits come in! Carbon credits work by allowing companies who are reducing, capturing, 
or storing greenhouse gas emissions to sell credits to companies or individuals looking to reduce their carbon footprint.

Carbon credits enable everyone to be a climate-conscious consumer without breaking the bank.

Key Issues

  1. Carbon credits are a new concept to most consumers

  2. The media narrative around carbon credits doesn’t inspire trust

  3. Consumers are wary of greenwashing and deceptive impact reporting

Dilemma

It’s hard for consumers
to understand which carbon credit projects to trust.

They want to understand the tradeoffs between carbon credit types, ensure their portfolio align with their personal values, and validate that these projects have the intended impact.

Personas

SOLUTION

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Sabrina Yang

-  College senior, Violin major

-  Debating career path

   between teaching and

   joining the Pittsburgh

   orchestra

-  Enjoyed helping her peers

   in school but unsure if she

   can teach someone with

   little or no experience

-  Worried that she won't

   know how to structure

   music lessons but wants to

   have a positive impact 

"How can I combine my passion 

for music with teaching?

Would I even be a good teacher?"

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Sebastian Ried

-  Junior art major, CS minor

-  Busy course load, member

   of the soccer team, works

   a few hours a week as an

   art instructor

-  Has an interest in music

   from guitar lessons in high

   school, wants to try his

   hand at learning the piano

-  Would prefer to be able to

   meet other people to play

   music with in the process

"I have so many passions that I want to explore, the possibilities are endless!"

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Kelly Meyers

-  23 year old recent grad

-  Just moved to Pittsburgh for

   her new job, looking to

   make new friends

-  Wants to dabble in the arts

   but is open to learning any

   new skill

-  Has a graphic design

   background, would be

   willing to teach if people

   are interested

"I'm interest in meeting new people in unique and interesting ways"

1. Connecting one user

    to another

2. In app messenger

3. Search bar

4. Suggested curriculum

5. Suggestions regarding

    who your match is

6. Navigation 

7. Internal teaching tools

 

From our research, we identified seven key features to incorporate into our application:

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Design Process

DESIGN PROCESS

BRAINSTORMING

EARLY WIREFRAMES

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EARLY PROTOTYPES

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Linkedin

After going through rounds of task-based user testing, we refined aspects of the experience such as improving the transition between stages and altered the wording of text or appearance of buttons to avoid confusion. We also adjusted the interface to be more intuitive when completing common tasks, aligned our visual styles, and tried to give Swap a simple but artistic aesthetic.

Final Result

FINAL RESULT

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Style Guide

STYLE GUIDE

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App Flow

APP FLOW

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Features

FEATURES

Profile Built by Questionnaire

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Profile built by

Questionnaire

By getting the user invested early and filling out questions so the site is customized to their needs, we are able to create a pleasant experience where the user is easily able to accomplish their task: finding someone to teach them through Swap. 

Users are able to browse other people whose skills/interests align with their's. While other competitors function like marketplaces, we make finding other people easy and intuitive.

 

With our review system, users are also able to identify good teacher and have the option to offer constructive criticism. 

Personal 

Human

Connections

Personal Human Connections

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Easy Chatting

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Easy 

Chatting

Swap features a simple, easy to use messenger where users can get to know each other and negotiate what services are being exchanged without risking their privacy.

 

Scheduling is as easy as a click of a button from there.

Swap easily syncs with

any calendar application of your choosing so you'll able to send event requests, share your availability, and schedule meetings without even leaving the app.

 

Once both parties come

to an agreement, their calendars automatically update so no one has to worry about forgetting. 

Integrated

Calendar

Integrated Calendar

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Unlock Teaching Potential

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Unlock

Teaching

Potential

New teachers looking for guidance have the option to follow a suggested curriculum of level appropriate songs that will adjust as the student learns.

 

Related applications will appear on the teaching resources page so the teaching process can be as streamlined as possible.

 

Users are also able to get advice as well as a variety of other resources

Prototype

INTERACTIVE PROTOTYPE

Despite Swap being formatted for a mobile experience, interacting with InVision is only seamless on my desktop portfolio. 

If you would like an opportunity to demo Swap on your phone, please follow this link.

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